Privacy Policy - Privacy Maters to Us

At LearnEQ.io, we are committed to protecting your privacy and ensuring you have a positive experience on our platform.

Our Commitment to Your Privacy

Your privacy is critically important to us. LearnEQ.io is designed with the privacy of your personal information in mind. In our interview preparation platform, no personal data, including webcam or audio, is stored on our servers. All data is transiently used only to transcribe text and provide you with instant feedback, and then immediately discarded.

This Privacy Policy outlines our policies and procedures on the collection, use, and disclosure of your information when you use the LearnEQ.io service and tells you about your privacy rights and how the law protects you.

No Personal Data Storage

We do not store any personal data on our servers. When you use LearnEQ.io`s interview preparation features, your webcam and audio are only accessed to provide real-time transcriptions and feedback. Once your session ends, we do not retain any recordings or transcriptions.

Information We Collect

We collect only the minimum amount of information necessary to provide you with our services. This may include personal identification information such as your name, email address, and any other details you choose to provide in your user profile.

How We Use Your Information

The information we collect is used to personalize your experience, provide customer service support, and improve our services. We may also use your information to communicate with you about updates, service information, and promotional offers if you choose to receive such communications.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

You have certain data protection rights. LearnEQ.io aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed about what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification — you have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object — you have the right to object to our processing of your Personal Information.
  • The right of restriction — you have the right to request that we restrict the processing of your personal information.
  • The right to data portability — you have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent — you also have the right to withdraw your consent at any time where LearnEQ.io relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

Third-Party Services

Our service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party`s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18 `Children`. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by via email for current users.

Contact Information

For any inquiries or questions regarding our Privacy Policy, please reach out to us at: info@learneq.io.